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Volkswagen Customer Service Apprentice

Group 1 Automotive




Posted: 26/01/2023

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Group1 Automotive

Customer Service Apprenticeships

Are you a driven, enthusiastic and motivated individual? Are you keen to learn and train with a leading Automotive Dealer Group and work with their exciting product?

If the answer is yes to the above then we want to hear from you! Our hugely successful Volkswagen Dealership in Southend are looking to attract some new cohorts of Apprentices for their Service Advisor Apprentice programmes.

Service Advisors are key to the Dealerships success and exceptional levels of customer service to those customers who bring their vehicles to our Service Departments.

The Apprenticeship is geared toward training the next generation of fully-fledged super stars. 

We offer a superb opportunity to the right person who is able to demonstrate an aptitude to learn and a keenness to develop a rewarding career within the Automotive industry.


This position will be part of the national apprentice scheme, so you will also be working towards your level 2 and level 3 NVQ in customer service. This is two-year apprentice scheme, with basic salary in line with the government recommended salary for a year one, and year two apprentice.

A typical working week could be 40 hours Monday to Friday 8.30am – 5.30pm, however each of our Retailers will have different requirements.

All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to 'off-the-job' training.

Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our Retailer Network. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.


Age: 16+

Prior Attainment: A minimum of GCSE grades A – C (new grades 9 – 4) or equivalent in English, Maths and Science.

Standard Grades 1-4 and Intermediates are also accepted. 

If you are interested to know more please register yourself by clicking apply and we will ask that one of the Apprenticeship team make contact with you to discuss things further.

About us

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 9th largest dealer group in the UK. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages

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