We are currently recruiting for an Enquiries Advisor on behalf of a not-for-profit organisation based in Manchester City Centre. This is initially a 4-month temporary position, however there is a good chance of contract extension or you will have the ability to apply for internal permanent roles.

As this role is dealing with customer enquiries both face to face and via phone and email, you will be required to work in the office 5 days per week. Their beautiful offices are very central to all means of public transport and surrounded by shops, cafes & restaurants. This is a Monday - Friday role and the pay rate is £13.74 per hour (equivalent to £25,000 per annum), in addition to this once you have completed 12 weeks work with this client your holiday entitlement will be 30 days per annum + bank holidays!

The duties of this role are as follows:

Meet & greet visitors to the centre in a professional and friendly manner
Guide them through their visit and answer any questions they may have
Carry out ID and Right to Work checks
Process applications end to end
Respond to email and phone queries in a timely and professional manner
Administration support to the team ensuring a high level of accuracy
Keep up to date with policies and procedures and attend regular trainingCandidates for this role must be able to demonstrate excellent customer service skills which will have been gained in an office, hospitality or retail environment. Needless to say, you will also have first class communications skills both oral and written. You will be proficient in using IT systems in particular strong MS Outlook and Word experience and will have the ability to learn new systems quickly. You will be well organised with good planning skills and excellent attention to detail.

This is a fantastic opportunity for a candidate looking to take their next step in their career and who is keen to gain experience within a valued and recognised organisation.

If you are interested in this role and meet the above criteria, please send your CV now to (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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