We are looking for an enthusiastic administration assistant to take on this role who is committed to supporting the team to deliver a professional, first class service to the young people referred. The successful applicant will be able to work in a very busy department dealing with clinicians and patients. They will need to be able to manage a demanding workload, be competent in computer packages and have the ability to manage a patient database effectively.

The postholder will be sensitive to the needs of this unique group of patients.

Administrator

Job Type: Temporary

Sector: Healthcare

Duration: Expected to be for 3 months until service closure

Location: North West London

Band: 3

Pay Rates:

£11.00 to £12.00 paye including holiday OR

£12.00 to £13.00 umbrella per hour depending on skill and experience

Working Days and Hours: Monday to Friday 9am to 5pm, 37.5 hours a week

Job Summary

* To act as the first line of contact for our client’s service on the phone and in person (where relevant)

* To provide a high-quality switchboard and reception service to all callers, visitors, patients and staff

* Meeting and greeting patients, their families, and visitors

* To ensure that all Trust users receive an efficient, polite, and helpful response at all times

* To ensure all filing is conducted in a timely way daily

* To work with the Service Administrators to help ensure the smooth running of the client’s bases

* Entering appointments and outcomes on to the Trust’s database

* Assist admin team with typing of general correspondence.

* Taking responsibility for all incoming mail and onward distribution

* Entering demographic information and forms on Care Notes as required

* To provide support and assistance to the Service Administrators as required

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