Role: Parts Advisor (Car Dealership)

Basic Salary of Up to £25,500 (depending on experience) + OTE of £29,000 + Benefits

Location: Aldershot GU12 4DZ

Full Time and Permanent

Hours: 45 hours per week

Our client has a turnover of approximately £250 million per annum and over 700 members of staff employed in 13 car dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit.

They offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.

They are now actively looking to recruit for a Parts Advisor for their Aldershot dealership.

Job Purpose:

Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face.

Job Duties:

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Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day

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Completes all administrative functions in an accurate and timely manner

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Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers

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Answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon

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Communicates and logs any discrepancies of stock with the Parts Manager

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Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information

About You:

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Previous experience as a Parts Advisor is required

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Exceptional verbal and written skills and excels in both telesales and customer facing roles

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Prior experience of using parts catalogues and understanding stock control is essential

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Demonstrates excellent attention to detail and accurate record-keeping

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CDK experience would be advantageous

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Collaborates with colleagues to support the achievement of increased profit and sales

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Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded

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Positive friendly and professional manner, demonstrates integrity, discretion and objectivity

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Computer literate, including Microsoft Office

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A good technical understanding of motor vehicles

Company Benefits:

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Healthcare Cash Plan

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Pension

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24 days holiday + 8 bank holidays rising with length of service

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Discounted Gym, shopping and dining benefits

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Competitive bonus schemes

To apply for this role please submit your full and up to date CV to Jack at Pybus Recruitment

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