Part Time Admin Co-Ordinator
Anglian Home Improvements
£14666/annum 25 hours
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At Anglian we are looking for a Part Time Administrator Co-Ordinator to join the team and perform a variety of operational administrative and customer service tasks. The role of our Administrator Co-Ordinator is to support the operational administrative needs of the Depot by undertaking a full range of administrative duties and ensuring efficient administrative processes are maintained.
This role is vital to the operations within the Depot where you will reach out and be in contact with our customers to qualify customer appointments for service calls or booking new installation appointments, completing the relevant paperwork and update the system as required you will be managing all schedules from the point of booking through to completion using workflow pipeline reports.
To reward this role, we offer a competitive salary, 31 days holiday, increasing to 33 days after 2 years (pro rata), we offer a variety of staff benefits, including your birthday off each year, access to a 24hr doctor remotely & gym memberships, across the group discounts and freebies are available via Perkbox and time off to volunteer to what really matters to you.
What the Role is
Managing and Tracking the Depot Appointments and Installations Plans
Liaising with our Customers, answering any queries, assisting them and qualifying appointments
Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
Prepare quotations for insurance & warranty work & administer the sundry sales system
Raise purchase orders & reconcile invoices
Order and arrange delivery of materials from suppliers as required
Processes; from inputting, quotations, arranging deliveries to general admin – no two days are the same
Monitoring our processes are completed by all stakeholders in the Depot
What You Need
Good written and verbal communication skills
Be IT literate including Word, Excel, Access and Powerpoint
Administrative & Customer Service skills
Ability to work to strict deadlines
Excellent time management
Ability to work on your own initiative as well as part of a team
What We Offer
31 days holiday, increasing to 33 days after 2 year's service (pro rata)
Your birthday off each year
Perkbox discounts & freebies
Time off to volunteer
Employee Product Purchase Discount Scheme
Please click to apply!
Anglian is committed to monitoring & aligning its Policies in accordance with up-to-date Government guidance on reducing the spread of respiratory infections, including Covid 19 in the workplace. Through Anglian’s value to “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristic including (but not exhaustive) age, race, colour, gender, gender identity, sexual orientation, religion or disability - creating an inclusive working environment and culture for all our employees
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