Customer Support Administrator

£25,000 - £27,000 DOE, Haywards Heath, Mon - Fri 9am - 5pm, 20 days + BH, Health Insurance, Life Insurance, Pension, Parking

The Role

A rare opportunity has arisen for a Customer Support Administrator to join our wonderful client. Our client is not an insurer, however they provide data management services to the insurance sector - working as part of a small team you will be looking after customer enquiries by investigating and updating data.

Duties will include

Taking enquiries from clients by phone and by email
Actioning client requests which could include:
Updating detailed information
Utilising large spreadsheets
Uploading accurate information into a central database
Following compliant processes to see the client request through to resolution

Requirements

This role would suit someone with experience in the Insurance sector (ideally Motor Insurance) who enjoys solving problems for clients, who has excellent attention to detail to manage large volumes of data . You will be comfortable using Excel and have great communication skills.

Company Information

Our client has an inviting, friendly small team (where there is also sometimes a dog or two!) and strive to really look after their staff. They have modern offices situated 10 minutes walk from Haywards Heath Station. They offer a progressive approach to salary reviews and offer the opportunity to increase holiday allowance with length of service.

Package

£25,000 - £27,000 DOE

Mon - Fri 9am - 5pm

20 days + BH - increasing with length of service

Annual salary reviews

Health Insurance

Life Insurance

Pension

Parking

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion

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