Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022?

Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector, we are currently recruiting for an IT Project Engineer who will act as the technical lead working side-by-side with the PMO team in the delivery of Microsoft projects, whether they be internal projects or external client orders.

WHAT? This Role

Salary of £45-£55k DOE

Car Allowance

25 Days Holiday + UK Bank Holidays

Remote role

As an individual you will need to have a high level of personal motivation, a willingness to adapt in a fast-paced environment and be an effective communicator.

Additionally, you will be responsible for:

* Project Technical Validation & Risk Assess projects/solutions

* Project Documentation & daily paperwork

* Project Incident Logging

* Installation and configuration of both hardware and software applications at the customer premises and remotely where applicable

* Effective liaison with customers and 3rd parties involved

* Fault diagnosis and resolution throughout the project process

Other organisations may call this role Project Engineer, Project Consultant or IT Infrastructure Engineer.

WHO? About you

Our aim is to attract, develop and retain the industries most talented people, and we’re keen to hear from individuals that have the same values as we do and want to work in an inclusive, friendly, and supportive environment.

We are seeking an IT Project Engineer who is/has:

* Proven experience in leading IT projects technically

* Minimum of 4 years’ experience in Microsoft project delivery, including product related qualifications for installations and ongoing support of Microsoft solutions

* AZ-104 certification preferred

* Proven experience of liaising with customers and 3rd parties, with the ability to demonstrate focused customer care skills, both on site and remotely. Clear direction setting and methodical work ethic

* Experience of incident management - owning technical escalations, working closely with the manufacturers to successful resolution

* Experience in populating project documentation i.e. LLD, Resiliency Documentation and Task Plans for example

* Conducting audits of existing customer environments and producing necessary reports/documentation

* The ability to be able to understand and adequately support less experienced peers when there is the need to, with the addition of being able to mentor and motivate junior staff

* Maintains consistent service and delivery standards for clients

* Passion for achieving measurable high standards

Essential experience in:

* Proven experience in project delivery

* MSP environments / O365 / Azure

* Active Directory / Windows Servers

* Exchange / Sharepoint

* Migrations / Virtualization

* AV solutions / Email Security

* Storage / Backup solutions

* LAN/WAN technology awareness

Beneficial experience in:

* Network monitoring tools - SNMP, N-Central etc

* Mimecast / Cisco Meraki products

* SDWAN experience / Cyber essentials knowledge

WHY? The Benefits

Free daily breakfasts in the office

Regular companywide events

Monthly 'shining star' employee recognition awards

Pension and life insurance

Refer a friend scheme (£1,000)

Mental health, financial and legal support

Training and development plans

State of the art offices

Option to buy and sell holiday

WHERE? OPUS

Established in 1992, with over 110 employees, Opus is an independent, privately-owned technology provider, based in Reigate, Surrey integrating best of breed solutions, to deliver tailored, managed services to medium and large enterprises from both the private and public sector nationwide. Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Mitel, 8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status.

We deliver an outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service.

Our Values

Aim High and Think Big

Keep Learning

Work Together

Respect Each Other

Make it Personal

Never Ever Give Up

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