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Category Manager

Northwood Hygiene Products Limited




Posted: 18/03/2023

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Are you an experienced Category Manager looking for an exciting new opportunity?

If you're a motivated and driven Category Manager that excels at developing and maintaining internal and external relationships, we want to hear from you!

Based in our Telford office, you will work closely with both the Category and Sustainability Manager and Marketing Communications Manager to develop strategies to help drive our key brands and sustainability credentials to the commercial teams and our customers alike.

You will be responsible for the management of new product development, product lifecycle management, and product-related customer communications. Responsibilities also include tender management, Phocas training, price checker updates, and general ad hoc reporting.

What's involved in this Category Manager role?

To be the key contact for compiling and submitting tenders, keeping regular updates, and liaising with contacts to ensure accurate submissions of necessary requirements.
To review and upkeep the price checker to reflect latest costs and specs and circulate key changes to the commercial teams.
To manage key marketing projects from concept to delivery, developing ideas and strategies to deliver specific projects.
To review existing product performance and new product development opportunities, managing the communication process with internal functions, commercial teams, and customers.
To manage all customer communications including the upkeep and management of the master customer contact database.
To ensure we have a full, up to date suite of training resources to drive system brand growth.If you have experience as a Category Manager, Category Specialist, Category Analyst, or a similar role involving sales, marketing, and strategic management, apply for this role today!

Essential skills

Previous experience as a Category Manager or in a similar role.
Analytical with a good level of Microsoft Excel.
Confident, articulate, and be able to communicate effectively at all levels.

Desirable skills

Degree educated - preferably with a business and/or marketing focus.
Experience with Adobe design packages, particularly Photoshop.
Tender management experience.


Company pension
25 days holiday + Bank Holidays
Life assurance
Private Medical Insurance
Free company products
Free on-site parking
Retail, holidays, cinema, and gyms discounts
Wellness programmes, including Employee Assistance Program and OnDemand GP service
Free early access to pay scheme

About Company

Northwood is a family-owned group of associated companies that provide the manufacturing, supply and transportation of paper hygiene and wiping products for both the away-from-home and consumer market.

Our mission is to be the market-leading partner of choice in the away from home tissue industry.

One of only a small handful of companies in the UK market that is fully vertically integrated; Northwood is involved at each point in the supply chain, from raw material supply, tissue and towel manufacturing, end-user product converting, storage and transportation.

Our remit is huge, with a portfolio of products covering two key systems brands, professional wiping, commodity, consumer paper and private label. We sell into a distribution network spanning the UK, Ireland and Europe, which in turn service markets such as healthcare, hospitality, hotels, engineering, janitorial, catering and education.

We are a highly successful, award-winning and ambitious business that has grown from a humble paper sales business to a market leader employing over 800 colleagues, across 11 sites in the UK and Spain.

We differentiate ourselves by excelling in product quality alongside market-leading service and sales support.


At Northwood, we are committed to fostering an inclusive and diverse environment where everyone is welcomed and respected. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. We are dedicated to providing equal opportunities for all

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