Contracts Support Engineer

Involve Recruitment (Midlands ) Ltd are excited to be working alongside a Global Family run business who due to growth is recruiting for a Contract Support Engineer

This role will manage the end to end process for project base sales from customer order placement through to delivery to install and aftercare

Responsibilities

* Single point of contact for all Project customer orders, managing the scheduling together with any variations to either the scheduling or the purchase order together with any financial implications ensuring that both the customer and internal stakeholders are fully informed through each stage of the process

* Work with the Estimators to ensure that customer orders accurately reflect the relevant tender, from a commercial, technical, terms &conditions, and delivery schedule perspective

* Ensure that each department executes their responsibilities within the agreed time frame working collaboratively

* Work with the Divisional Sales Managers and Manufacturing colleagues to ensure that we utilise the full manufacturing capacity each week. Ensure that the Divisional Sales Managers understand the available capacity on a weekly basis to support them when negotiating orders

* To ensure that the progress of all project orders are fully visible and working to the agreed time frame.

* Continually seek ways to improve the end to end process to improve both profitability and customer experience

Your profile

* Contract Management, Production Control and or Tendering / Estimation experience

* Experienced in collaborating with multiple stakeholders

* Process driven Six Sigma, CIP, Agile, Lean experience desirable

* Process driven

Salary: £35-£50k

Working hours are Monday to Friday 8:30am to 5pm

25 days holiday plus bank holidays

Parking and additional benefits

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