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Case Admin (Band 2)

Brook Street





Posted: 14/09/2023

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We've got a great opportunity for a full-time, temporary ongoing assignment within the Redhill area, to join a fast-paced office, working as part of the admin team with the National Probation Service.

" Full time
" Monday-Friday 09:00-17:00
" 37 hours per week
" Start Date: ASAP
" Location - Redhill
" Temporary Contract - 2 roles available: 3 months assignment, extension possibility
" Pay Rate: £10.42

Parking on site

12 week training on the job

The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to;

central mail box processing
" Prepare, maintain, and collate case and other records, files and management information, in accordance with the standards required.
" Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
" Provide cover for an effective and efficient reception and telephone enquiry service
" Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
" Carry out enforcement administration as required.
" Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
" Attend meetings as appropriate


Outlook ,Teams onenote,excel word

Must be confident ,able to work at a fast pace

All offers are subject to 3 years referencing and a basic DBS check

If this role interests you, please apply below

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