£38,000 - £40,000

* Based in Chessington

* 21 days Annual Leave plus Bank Holidays

* Full training will be provided.

* Contributory Pension Scheme

* Free parking on site

Overview:

We’re looking for an experienced and exceptional Operations Manager to manage our Guest Services, Maintenance and Laundry teams – developing great working relationships and ensuring they have the tools and motivation to go the extra mile for our guests, and each other, every day.

Job specification:

* Overseeing the Guest Services Team to ensure their daily tasks are completed to a high standard with guest satisfaction remaining their number one focus.

* The Operations Manager ensures the Maintenance staff are carrying out jobs to consistently high standards, reporting back with accurate updates and leaving guests impressed with the service provided.

* Organising necessary vehicle servicing, repairs, and MOTs.

* Ensuring all property information on our systems is up-to-date and accurate with all staff aware of where to find answers to the most common questions.

* Ensuring all key stakeholders are kept updated with issue resolution progress.

Person specification:

* Exceptional organisation and prioritisation skills – the ability to multi-task

* You have demonstrable experience of management with outstanding provable results.

* You have a driving license.

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