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Customer Service Administrator

Osborne Appointments

St. Albans


£24000/annum benefits


Posted: 17/11/2023

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Do you have experience within delivering exceptional customer service? 

Are you proactive and self-motivated? 

If so, OA are currently looking to recruit for a Customer Service Administrator for one of our clients based in St Albans on a Fixed Term Contract until the end of December to help support the customer service and sales department. 

Our client is offering a contract until the end of December, but may be extended into the new year. The individual will have experience within customer service, communication with customers over the phone and emails, pro-active and be able to make a positive impact to the team! 

Working Hours: Monday to Friday 8:30AM- 17:00PM
£24,000 per annum 
Immediate start, Contract role
Free on-site parking
Must be able to drive as travel to another site is required
Customer Service Administrator - Key Responsibilities:

Process customer orders and liaise with sales office staff
Organise and coordinate collections and deliveries
Handle customer queries and complaints over the phone / email
Making outbound calls to customers to resolve issues
Handling returns for customers
Scanning and filing of orders using the CRM system
General administration
Supporting the sales department where needed
Customer Service Administrator - Skills and Experience:

Previous experience within administration / customer service 
Excellent communication skills; written and verbal
Ability to work well under pressure
Highly organised and focused
Attention to detail
Self motivated and a "can-do" attitude
Available to start immediately
If you are interested in this position, please apply online with your CV.

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion

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