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Customer Service Executive

Osborne Appointments



£20000 - £25000/annum benefits


Posted: 21/11/2023

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Customer Service Executive


Monday – Friday 08:00 – 17:00

£20,000 - £25,000

Do you have experience working in a customer service role?

Do you have a ‘can-do’ attitude and enjoy speaking with customers over the phone?

If so, OA are currently recruiting for a Customer Service Executive to join our lovely client in Royston.

Customer Service Executive – Benefits:

31 days holiday
On-site parking
Pension scheme
Monthly company events
Free lunches available in kitchen
Growth and progression within the company!
Customer Service Executive – Key Responsibilities:

Handling incoming calls and forwarding where appropriate
Managing inbound emails
Processing customer’s orders on the Sage accounts system
Preparation of all information required for production
Logistics management including international freight
Answering price enquiries and providing quotations as necessary
General office administrative tasks and ordering of consumables etc.
Customer Service Executive – Key Skills + Attributes:

Proficient in Microsoft apps
Experience with Sage accounts would be advantageous but not essential
Confident in speaking to customers via telephone
Have excellent communication skills, both written and verbal
Good numeracy and literacy skills
Must have some commercial experience
Willing to learn and work well within the team
Have a positive and ‘can do’ attitude
Take control of situations and be proactive
If you're interested in this position, please apply with your CV online today or call us on (phone number removed)!

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website

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