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Social Care Worker

Trident Group

Kings Heath




Posted: 22/11/2023

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Reference 46008

Social Care Worker

Vicarage Road, Kingsheath, Birmingham


37.5 hours per week

Trident Group has over 60 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close than £190m.

The Group consists of;

Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance

Trident Reach, which is a registered care and support charity delivering person-centred care and support services. These services include supporting people within registered care, domiciliary care, people with learning difficulties, those with mental health needs, young people at risk, older people, BME groups, people at risk of being homeless, those seeking employability, education and training opportunities and those fleeing domestic abuse.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development.

We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do. 

About the role

We are looking to recruit a compassionate team member to join our team to help support customers with learning disabilities and other complex needs between two care homes on Vicarage Road. The role will include all aspects of personal care, cleaning, record keeping and supporting people with health and wellbeing issues including attending health appointments.

The aim of the role is to deliver an outstanding service which is person centred in a way that enhances the lives of people with profound learning disabilities, offering choice and ensuring people have a voice and their wishes and decisions are respected.

We are looking for people who want to make a difference. The successful candidate must be committed to inclusion and engagement and ensure that the people they are supporting have a full, active and meaningful lifestyle, one that they have chosen for themselves.

The role covers a variety of shifts and hours to include weekends and bank holidays and may change depending on service requirement.

About You

The successful candidate will have:

A positive attitude around person centred approaches to working with individuals with learning disabilities and associated complex needs

A working knowledge of legislation and regulation in regard to delivering care support to vulnerable people

Experience of working within a busy care environment, including all aspects of care (e.g. personal care, manual handling, daily support)

Experience of keeping accurate and compliant records

The ability to work both autonomously and as part of a team

Basic numeracy and literacy skills

Strong interpersonal skills

Excellent communication skills


Flexible approach

Reliable and punctual

Ability to maintain confidentiality

Use of initiative

Candidates will demonstrate experience of supporting adults with challenging behaviour, a level of resilience whilst at work, and the ability to build meaningful relationships with customers. Throughout this role you will need to be able to demonstrate effective behaviour management techniques, build rapport and trust with customers to de-escalate incidents and create a safe educational environment.

Punctuality and reliability are essential to meet the requirements of the role, the shifts are early mornings, late finishes, weekend working and waking nights. You may be required to work the occasional night shift when the service is needed.

In this regulated service, it is essential that staff have their mandatory training up to date and preferably hold a Level 2 diploma in Health and Social Care or are willing to work towards this. It is important that the successful candidate understands health and social care legislation and CQC fundamental standards.

As a Disability Confident Committed Employer, we have committed to:

ensure our recruitment process is inclusive and accessible

communicating and promoting vacancies

offering an interview to disabled people

anticipating and providing reasonable adjustments as required

supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work

at least one activity that will make a difference for disabled people


All applications must be accompanied with a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS)

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