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1st Line/Desktop Support

Best4business Accountants && Co. Ltd




Posted: 22/11/2023

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1st Line/Desktop Support | Cambourne, Cambridge | Full Time

A well-established and growing accountancy firm with offices in Canary Wharf and near Cambridge, and with a reputation for high-quality service, is seeking to recruit a 1st Line/Desktop Support person. The firm provides services to a wide range of clients, from small and medium size growth businesses and individuals to multi-national corporations.

 This is a fantastic opportunity for an experienced or aspiring Windows desktop support professional, this role requires support for the company’s users and systems, and reports to Manager level.

You will be working in a small but very busy IT department.

Are you the right person for the job?

Full UK driving licence
A proven understanding of PC maintenance
Understanding documentation
Demonstrable knowledge of Windows, and Office applications (Word, Excel and Outlook)
Responsible for PC, laptop and smartphones maintenance
PC upgrading and building
Good verbal and written communication and reporting ability
What will your role look like?

Responsible, pro-active and enthusiastic attitude
Excellent communication and organisational skills
Ability to work in a fast-paced environment
Ability to prioritise
Must be a clear communicator and team player
Eager learner who has a can-do attitude
Information security awareness
What can you expect in return?

Remuneration package includes a basic salary and performance bonuses, reviewed bi-annually, approved contributory pension
Full on-the-job training is provided; support for formal relevant qualifications is also available
Bi-annually reviewed salary
Approved contributory pension and share option scheme
20 days holiday + bank holidays
Our client aims to respond to all successful applications within 14 days. If you have not been contacted within this time your application has been unsuccessful and your details will not be held further. Still, they positively encourage you to apply for any other positions that you may see in the future.

The employer apologises that they cannot contact everybody in person but thank you in advance for your interest.

Our client is an equal opportunities employer and welcomes applications from all age groups.

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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