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Customer Service Account Manager

Duval Associates

Burgess Hill


£25000 - £30000/annum


Posted: 17/02/2024

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Customer Service Account Manager - Sales Support Executive – B2B – Burgess Hill – Hybrid Flexibility
Great role for a proactive sales support and customer service person – 100% account management – customer service-oriented role.
Exciting role with a brilliant customer centric SME – no micromanagement, be the sole point of contact for 60 – 80 accounts – cross sell – upsell – provide exceptional customer support and grow the accounts!
Customer Service – Account Management – Sales Support – Product Range
£27,000 - £30,000 – £5K bonus – great holidays – Join a brilliant, friendly team in this lovely family-feel business, help them grow from 10 to 20mil!
Get in touch with Alex @ Duval!
Brilliant opportunity for a proactive customer service and sales support executive who can support customers, provide great service, spot opportunities, cross sell, upsell and grow the accounts. Sell a wide range of PPE to medium sized business in the local area.
**This role would suit an experienced customer service type with 2 – 5 years’ experience providing excellent business-to-business sales support in the local area**
You’ll need to be a fantastic communicator who can find opportunities. Get to know the product range, manage accounts, help grow this business.
Live Feb 2024 role, client is keen for someone to start! Apply now or speak to Alex @ Duval for more information.
The Role:
* Be the single point of contact for 60 – 80 accounts
* Inbound and outbound calls providing customer service and answering queries
* Know and understand the product range, find opportunities to cross sell and upsell to customers
* Provide support to the wider sales team
Who we need:
* Someone self-motivated and proactive
* Great communicator who is confident on the phone to customers, have conversations, find opportunities
* Able to learn about and understand the product range in order to assist customers
* 2 – 5 years’ experience in a B2B sales / customer service role.
Speak to Alex at Duval for more information

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