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2nd Line Support

Charles Simon Associates Ltd



£30000 - £35000/annum


Posted: 07/02/2024

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2nd Line Support Engineer – (IT, Infrastructure, Hardware, Laptops, PC Building, On-boarding, O365, Active Directory) - Permanent – Leeds
Charles Simon Associates are currently looking for an 2nd Line Support Engineer on a permanent basis for our prestigious Europe wide client based in Leeds. There will be travel with this role on a weekly basis to different sites.
Location: Leeds with travel to other sites
Salary: Up to £35,000 per annum
Skills/Requirements for the 2nd Line Support Engineer:
* Previous experience in similar role is vital
* Strong O365 experience
* Onboarding of new starters with Login’s, Hardware and tech support
* Extensive Active Directory
* Ability to troubleshoot network issues remotely
* PC & Laptop building to specification
* Hardware support of Printers and other hardware products
Start date is ASAP for the 2nd Line Engineer
The 2nd Line Support Engineer will be responsible for:
* Providing both 1st and 2nd Line Support to users both remotely and face to face
* The onboarding of all new employees from an IT perspective, getting their logins set up in active Directory and O365, providing them with their Laptop’s or PC’s built to spec
* Assisting the wider IT team in the delivery of business critical projects including software upgrades and rollouts
* Traveling to sites in order to provide proactive maintenance and upgrades to both hardware and software
* Assisting in the tracking and recording of the companies infrastructure assets to ensure that infrastructure and data is kept secure at all times
Please send an up-to-date copy of your CV to be considered for the 2nd Line Support Engineer

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