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Business Account Manager KBB Industry

Halo Personnel Ltd




Posted: 07/02/2024

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Business Account Manager – Glasgow

(Industry: Kitchen & Bedroom Design & Supply)

(Car, Tablet and Mobile phone also provided)


25 holiday days + statutory (bank) holidays

Looking to recruit people who live within the Glasgow area

Please do not apply for the role of Business Account Manager unless you meet the following criteria:

* Hold a full UK Driving Licence

* Have face to face Account Management experience from either fast-track building processes where you have dealt with Contractors, ideally within the Kitchen, Bathroom or Bedroom industry or from companies that sell their products to large property developers/house builders, for example supplying kitchens, bedrooms, bathrooms, tiling, piping, electrical, civils, plumbing etc

Additional ‘ideal’ attributes to fulfil the role of Business Account Manager:

* Excellent organisational and administrative skills

* Be able to manage your own diary and time effectively to ensure you meet all SLAs

* Be presentable and able to communicate confidently with people at all levels

* Be motivated and eager to succeed within a dynamic team

* Be a reliable team player, with a positive and flexible attitude

Key responsibilities of the Business Account Manager will include:

* Visiting sites to complete a site set-up with customers, explaining your role and the process of service delivery (delivery dates, work schedules etc) as well as dealing with any issues that may arise on site during the supply and fit period

* Liaising with New Build Contractors and promoting the Company’s products in new build homes on sites throughout the area

* Maximising the market share by creating strong relationships with existing customers, specifically key decision makers and customer contacts (buyers etc) and actively seeking additional contracts with them by ensuring you provide a good service and are on their radar for up-and-coming work that is available

* Increasing revenue wherever possible by up-selling (appliances or product specification) and offering other services such as fitting

* Managing and controlling call offs, preparing quotations, amendments, managing debt and customer expectations, in addition to proactive management of delivery dates, extras and variations.

* Managing Debt

* Maintaining in-depth knowledge of the industry’s customer base and competitors

Additional desirable experience:

* A CSCS Card would also be advantageous but is not a must, one will be required four weeks after commencement

Client Info:

Our client is the largest and most successful, privately owned manufacturer of fitted kitchen, bedroom and bathroom furniture, in the UK and the organisation has been in operation for over 50 years, experiencing growth year on year. They have been successful in winning various tenders to supply fitted kitchens for New Build Social Housing projects and Private Development Projects throughout the country, these projects are delivered by large Contractors such as Lovell, Countryside and Galliford Try.

These Contractors now have large land banks and are building more open market houses to compete with the likes of Barratt and Taylor Wimpey. Due to this continued demand our client is in need of additional Business Account Managers to manage and grow their large accounts; these people will be an integral part of the business, liaising and forming strong relationships with Buyers, Architects, Contractors and Head Specifiers and will play a key role in the company fulfilling its contractual obligations

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