We have a fantastic new opportunity for a Job Coach based in Coventry on a full-time contract. This will be working on the Restart scheme supporting long term unemployed people into employment by breaking down barriers and creating action plans to support the individuals on their journey.
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Our client bring together the right people, the right technology, and the right partners to create innovative solutions that make a positive impact and address some of the most urgent and complex challenges facing the modern world.
With a primary focus on serving governments around the world, they support operations in the UK such as healthcare, justice and migration, transport, and citizen services and many more.
Roles and Responsibilities:
Establish personal performance targets, Key Performance Indicators (KPIs), and Customer Service Standards.
Conduct initial and ongoing assessments of participants to support with their employment needs and develop tailored plans facilitating their goal achievement.
Manage a caseload of participants utilising diverse coaching strategies to equip them with the necessary skills, techniques, confidence, and motivation for securing employment.
Offer guided assistance in CV writing, cover letters, completing job applications, and support with job search, interview preparation, and confidence-building.
Engage with employers to identify fitting job opportunities for individuals on your caseload, acting as a liaison between employers and participants to facilitate successful placements.
Provide ongoing support to individuals who have transitioned into employment to ensure their long-term retention.
Fulfill any additional duties relevant to the position's level of responsibility.
Maintain up-to-date records of customer activities on the companies management system.
Experience and Skills:
Prior experience working on funded programmes supporting people into employment or education e.g. Restart, JETS, Work and Health, IPS etc.
Experience working in a targeted role where KPIs are measured frequently.
Strong organisational skills, ability to manage diary booking and manage time efficiently.
Strong understanding of the welfare and employability sector.
IT literate, proficient in the use of Microsoft packages and CRM systems.
Ability to manage a caseload and demonstrate behaviors to influence participants in the right direction.
S Knights Recruitment are a specialist employability and skills recruitment agency. We recruit for colleges and training providers across the UK.
Salary: £25,000 to £29,000
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