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Team Support Coordinator

Pontoon

Derby

Contract

£15 - £17.79/hour

DE13AE

Posted: 10/02/2024

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Team Support Coordinator

6 Month Initial Contract

Derby (5 days onsite)

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Introduction

A secondment opportunity has become available for a Team Support, within the Innovation team which includes responsibility for Communications and Project Management Office within the Innovation team. The team are investigating how to create the networks of the future, and test ideas to help us achieve Net Zero through a portfolio of innovation projects. Working with a wide variety of partners at the cutting edge of new technologies and services means that no two days are the same.

Reporting to the Innovation Manager, you will be responsible for general support and assistance for the Innovation team and cover will be required for a period of 6 months, with the potential for extension, subject to review. This position offers the opportunity to develop skills and knowledge that are valued across the business. Depending on experience the successful candidate may be appointed on a designate basis.

Main Responsibilities

Monitor policy and governance document renewals, review dates and co-ordinate updates, ensuring these are implemented to timetable.
Provide assistance to other team members with new policy or project documents, as well as updates and renewals of existing policies or project documents.
Production, updating and monitoring of innovation project plans / databases / spreadsheets.
Coordination and completion of Project Management Office activities.
Assist with administration, preparation and reporting of innovation proposals, in accordance with Regulatory requirements.
Ensure the template Project Management Documentation is up to date and according to branding and Governance.
Coordinate the team's branding work and liaise with other teams.
Support and assist with Innovation projects and tasks as required.
Assist team in dealings with internal and external customers and stakeholders.
Liaise with customers to ensure their needs and expectations are met.
Update team databases and records and manage the team's mailbox.
Resolve customer enquiries and complaints, wherever possible directly, referring difficult enquiries or complaints to the Manager.
Organise, plan and deliver virtual and in-person events.
Lead the social media programme of the Innovation Team.
Control of finance within the team and as part of Project Management Office activities, using business systems and processes
Identify opportunities for improvement in performance and recommend changes.

Candidate Requirements

You must be able to communicate effectively both verbally, and in writing, with customers and other team members and must be able to always represent the company positively.

You must be reliable, well organized, enthusiastic and able to work as part of a team. You must be able to work using your own initiative.

Very good knowledge of Microsoft Office including Microsoft Excel and Word is required.

Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise

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