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Workshop Controller

Wilson Recruitment Ltd



£35000 - £45000/annum


Posted: 02/04/2024

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We are now searching for a Service Department Manager or Mechanic or Service Advisor with strong technical knowledge within the automotive sector to join Europe’s largest independent Scania dealership as a full time Workshop Controller (Manager)

Salary: c.£35k-£45k + excellent benefits package

Location: Cardiff, Wales, CF11

Contract: Full time (45 hours per week) Monday to Friday 08:00-17:00

The job:
• At this site in Cardiff, there are currently c.18 staff working on a full time basis.
You’ll be working alongside a Service Advisor from the car world, a very Senior Service Administrator, 9 HGV Technicians and a technically strong Workshop Supervisor, in addition to your direct report - the Depot Manager
• The shift will be Monday to Friday 08:00 – 17:00

In a nutshell:
• Liaising with the parts department (3) for customers required truck parts
• Keeping provisions within the workshop such as tools and equipment up to date, being responsible for the purchase, repair and calibration etc
• Financial estimations of mechanical and body repair for customers trucks and trailers
• Ensure workshop is clean, organised and safe. There are 2 Cleaner / Maintenance people on site
• Keep on top of all staff clock cards, job cards, service documents, productivity and time keeping as well as any training needs by junior staff
• Report back to customers with estimations, part queries, service schedules and MOT requirements

The benefits and perks: (some, the list is endless)
• 23 days annual leave PLUS bank holidays – extra holiday awarded on length of service
• Life insurance and death in service
• Discounts with a number of high street retailers
• Rewards and awards for top performers
• Free onsite parking, free hot & cold drinks, uniform provided
• Vouchers and treats throughout the seasons such as chocolate, sweets, vouchers and fizz
• A culture of promotion from within
• Employee assistance program (EAP)
• Industry leading pension scheme and company saving scheme

The candidate requirements:
• MUST be computer literate with some working knowledge of automotive systems such as ADP / Kerrridge / Autoline
• MAY have worked as a Mechanic, HGV Technician, Service Advisor or Senior Service Advisor with exposure to a car workshop or HGV workshop or garage environment
• SHALL have some managerial or supervisory experience within the automotive sector
• OUGHT to have strong technical knowledge, relevant qualifications or a history or service, maintenance or repair of vehicles
• WILL possess excellent customer service, communication and administrative skills
• SHOULD hold a valid HGV Class 1 licence
• WOULD be an excellent communicator with the ability to organise teams workload and have a good awareness of health & safety
• SHALL have an understanding of Operators Licence
• MIGHT be a retiring HGV Technician looking to come off the spanners

• Cheryl Wilson
• Wilson Recruitment Ltd, 12a Queensbridge, Northampton, NN4 7BF

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