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Administrative & Clerical Officer

Randstad Care





Posted: 16/05/2024

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Position : Administrative & Clerical Officer

Band : Band 3

Location : South Eastern Trust areas, Bangor, Newtownards & Dundonald

Hours : Full-Time , 37.5 hours Mon-Fri

Experience Qualification:

- Minimum 4 GCSE's Grades A-C, including English Language or equivalent qualification.

- 1 year's administrative/clerical experience required, 2 years preferred.

- 1 year's word processing experience.

- Proficiency in Microsoft packages: Word, Excel, Outlook.


- Competitive salary based on Band 3 scale £11.67 per hour

- Opportunity to work within the South Eastern Trust healthcare environment.

- Full-time position offering stability and career development.

- Involvement in quality improvement initiatives.

- Comprehensive training and development opportunities.

- Contribution to the highest standards of patient care and service.


- Input and extract patient information systems efficiently.

- Prioritize and schedule patient appointments/admissions.

- Maintain diaries, process incoming mail/email accurately and timely.

- Communicate effectively with clinical, nursing, and administrative staff.

- Supervise and allocate tasks, provide assistance to team members.

- Assist in training and induction of new staff.

- Implement Trust policies and procedures.

- Participate in quality improvement initiatives and new system implementations.

- Prepare statistical information, handle information requests.

- Identify and address concerns, maintain filing systems.

- Arrange and minute meetings, handle general office duties.

- Attend team meetings, mandatory training sessions, and relevant courses.


- 12 months minimum experience within an Administrative or Clerical role

- GCSE Maths & English or equivalent

- Proficient IT skills including use of Word & Excel

- Strong communication and organizational skills.

- Ability to prioritize workload and work efficiently within a team.

- Familiarity with healthcare administrative processes is advantageous.

- Commitment to upholding Trust policies and procedures.

- Ensure access to skills and personal development through appropriate training and support

- Ensure the Trust's policy on equality of opportunity is promoted through his/her own actions

and those of any staff for whom he/she has responsibility

- Proactive attitude towards ongoing learning and development.

- Adhere at all times to all Trust policies /codes of conduct

Join our team and contribute to delivering the highest standard of care to our patients and community.If you are interested please click the Apply button . You can send your CV to and call on (phone number removed) and ask for Cindy.

Not Interested ? Not a Problem

If you know any of your friends or colleagues looking for work you can refer them to us and if they get placed you will get £300 worth Love2Shop gift vouchers .

Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.

Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing

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