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ICT Technician

Shift F5 Limited

South London

Permanent

£25000 - £30000/annum

CR03QW

Posted: 08/06/2024

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Our client operates a chain of schools across London, and are currently looking for an ICT Technician to join their technical team. This role will involve spending time within two schools based in Sidcup and Eltham.

Roles & Responsibilites

Proactively monitoring the Schools' network and server infrastructures
Diagnosing and troubleshooting software and hardware issues
Assist staff with their use of iSAMS
Replacing and repairing system components
Administer the school's network, IT systems and Applications
Install hardware, software and network equipment
Maintaining an inventory of IT Assets
Supporting teachers and other staff with IT queries
Assist in cabling, rebuilding computers and imaging
Testing new hardware before installation
Enrolling staff and student devices
Be fully responsible for the network being able to diagnose and fix faults
Plan and oversee the installation and maintenance of computer systems, hardware, cabling and networks
Assist the academic staff with leading and training staff
Develop and implement policies related to network security, disaster recovery, and IT infrastructure
Monitor and analyse the success of IT initiatives and projects and continually develop, evaluate new technologies and tools for the schools
Prioritise and respond to 'trouble tickets' on the ICT system in a timely manner, providing resolutions where possible, escalating as required
Manage development projects to integrate new technologies into existing systems
Perform ongoing support and maintenance of all hardware, software, and network components
Monitor and develop both the security and user policies to protect school information and resources

Any 1st Line/Support desk experience will be beneficial, although they are open to taking on a graduate too.

Offering a salary in the region of £25,000 - £30,000.

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy

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