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Quality Care Manager

Social Care 2 Recruit

East Midlands

Permanent

£35000 - £40000/annum

NG130DZ

Posted: 12/06/2024

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Quality Compliance Manager

Elderly Residential

East Midlands

£35000

We are currently recruiting a quality manager for a small group of care homes for elderly based within East Midlands region.

you will be responsible for establishing and maintaining a culture of excellence across all operational services in their area ensuring that they are managed to a consistently high standard and that the people we support are safe and enabled to fulfil their potential and lead full lives. This included ensuring the environments in which the our customers live are at the highest quality.

Requirements

· Effective support, monthly supervision and annual appraisal for all service managers in the region.

· Help to support existing managers with their professional development.

· Have a regular presence in all services ensuring staff and the people we support are familiar with the Head of Quality and Regulatory Compliance role and support provided.

· Overall responsibility for ensuring all services within the region are staffed at safe levels and delivered cost effeffectively.

· Monitor training compliance and ensure appropriate action is taken to keep staff training up to date.

· Ensure any complaints are fully investigated and documented by the home manager. Undertake investigations directly if they involve the management of the service. Partake in disciplinary investigations as requested and in partnership with HR

· Take the lead to support managers to ensure the service users we support are receiving the correct clinical support as and when needed and required. Will also review residents in the monthly meeting and offer support where required.

· Complete a quality audit for each service =

· Ensure that regulatory standards are maintained and monitoring processes are in place to ensure quality. Ensure that person centred processes are embedded in all services in the region with clear systems in place to monitor outcomes for the people we support.

Skills and Experience

· Minimum of 3 years as manager within care homes

· NVQ 5 (minimum) in Leadership and Management or equivalent

Previously registered manager or quality manager to ensure a sound knowledge of regulations and compliance to meet at least a ‘Good’ standard.

If you are interested in hearing more about this vacancy please apply with CV and we will get back to you

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