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Critical Infrastructure Technician

Clear Engineering Recruitment

Philadelphia

Permanent

£82171 - £98605/annum Overtime, 401k, Package

DH44LB

Posted: 10/07/2024

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Critical Infrastructure Technician

$100,000 - $120,000 (OTE up to $200k)

*Overtime

*Regional Field Role

*Technical Progression

*401k

Philadelphia, PA

Our client is in the market for a Critical Infrastructure Technician / Field Service Engineer. This market-leading business is looking for experienced data centre technicians who can grow the company's service and applications to customers. We are looking for a candidate with extensive experience in UPS systems servicing & commissioning.

Work for a fast-expanding business that is plowing its sales into the data centre market and other large hyper-growth industries across the states. Enjoy working for a business that promotes within, with good technical training on special-purpose machinery and equipment, and become a true UPS specialist.

Key Responsibilities

Responsible for commissioning, maintaining, and providing emergency support on power electronics at customers' sites within their respective regional coverage areas.
Render technical on-site and phone assistance to customers
Perform general and preventive maintenance on Uninterruptible Power Supply systems
Respond to emergency calls at customer's request
Strive to provide all customers a 'first time fix' for their equipment
Provide accurate and timely communication to internal and external customers
Keep current on Safety Field Change Notices and Service Tips
Provide accurate and timely reporting of expense reports, Field Service Reports, etc.

Background Requirements

Experience servicing UPS systems
Worked within a critical environment (Ideally data centres)
5+ years' experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
Technical Degree in Electronics or Military Electronics Training a plus
Previous military experience and training a plus
Working knowledge of OHM's law and electronic theory

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