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Motor Trade Service Advisor

Libra Recruitment

Norwich

Permanent

£26000 - £32000/annum

NR13DY

Posted: 26/10/2024

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A position has become available for a highly professional individual who can provide support to the Aftersales Manager as a Service Advisor. You will need to be a confident relationship builder and able to communicate with all customers in a professional, prompt and courteous manner. You will need to demonstrate that you have the ability to work independently maintaining customer focus. Key performance indicators will include Customer satisfaction, repeat repairs and retail hours sold.

To be considered for the Service Advisor role you must have previous motortrade experience and be IT literate, self-motivated and have a proactive approach to delivering an exceptional customer experience. A full unrestricted driving licence is essential for this job role

As a Service Advisor your key responsibilities will be:

* • Advising customers on technical queries/issues

* • Arranging bookings for work to be carried out

* • Advising and selling additional work found during vehicle inspections

* • Finalising and invoicing the customer and collecting payment

The Service Advisor role is Monday to Friday and 1 in 3 Saturdays.

Our vision here at Libra Recruitment is to be the recruiter of choice for both our clients and our candidates. We are forward thinking, passionate and consultative in our approach to recruitment. We have the skills and experience to deliver a professional, tailored and friendly service.

Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.

We receive a high volume of applications and are not able to respond to every application we receive. If you haven’t heard from us within 7 days, please note your application hasn’t been successful on this occasion

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