IT TECHNICIAN

Location: Southend on Sea, Essex

Position: Permanent

Salary: Negotiable

A fantastic opportunity has arisen to work for our client in Southend on Sea as an IT Technician.

Role and Responsibilities:

* Working part of the desktop support team, managing requests logged by users across the business

* Performing routine tasks including re-setting passwords, restoring files, setting up new users

* Help manage local area network for all sites

* Carry out and complete assigned IT project work

* Testing and monitoring of IT resources

* Providing reports on IT service desk calls, assets and backups

The successful IT Technician must have the following related skills / experience:

Essential:

* Experience and knowledge of Active Directory and Office 365

* Windows 10 & 11 operating systems

* Service desk experience 1st / 2nd line support

* Experience creating and writing documentation

* Experience with backup technologies

* Excellent organisational skills

Desirable:

* Good understanding of Microsoft and Mac systems:

* Windows server 2016, 2019 & 2022

* Microsoft Hyper-V platform

* Experience in working in a hybrid Azure AD/Entra ID environment

* Working with and creating PowerShell scripts

* Experience working with regulated ISO environment

Benefits:
* 25 days holiday + bank holidays
* Pension
* Private healthcare
* Employees assistance programme
* Electric car scheme
* Cycle to work scheme

If this opportunity is of interest, please contact Lindsay or Kate at Dovetail HRS

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