Credit Controller - Kent

Credit Controller

Our client is offering a role that not only values your expertise but also embraces your well-being and work-life balance.  Are you ready to build a career where you’re appreciated, rewarded, and supported every step of the way? 

💡 Are You the One?

✔️ Experience: Previous Credit Control experience is required

💼 What You’ll Be Doing:

📞 Engaging with customers daily via phone and email to manage outstanding debt with care and professionalism.

❓ Handling and resolving queries with patience and efficiency, building relationships with managers and customers alike.

⚖️ When necessary, escalating cases for legal proceedings and collaborating with collection agents.

📝 Keeping detailed diary notes of all interactions to ensure seamless communication and follow-ups.

✔️ Communication Superstar: You can resolve queries and direct customers with ease and empathy.

✔️ Problem-Solver: You handle disputes with patience and professionalism.

✔️ Tech-Savvy: Comfortable in learning new web portals for managing invoices and queries.

✔️ Detail-Oriented: You keep meticulous records and ensure every agreement is documented.

✔️ Organised & Proactive: You can juggle multiple accounts and follow up efficiently.

✔️ Professional & Calm: You maintain composure, even in challenging situations.

✨ Your Rewarding Package: ✨

💷 Competitive Salary: £26,000 - £28,000 per year, based on your skills and experience.

🎯 Performance Bonus: Earn up to £400 extra each month after probation

🏡 Hybrid Working: Enjoy the perfect balance of home and office life.

⏰🌴 Generous Time Off: 25 days of annual leave plus all UK bank holidays

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