Pub Manager

Location: Erdington

Salary: £28,000 to £31,000 per year / Amazing benefits /Incentives

We are looking for an experienced Pub Manager

Responsible for the daily operations, management, and success of a pub / bar and oversee staff, ensure customer satisfaction, and maintain the pub's profitability. Key duties include managing staff, ensuring smooth operations, and adhering to regulations like licensing and health & safety.

Key Responsibilities of a Pub Manager:

Staff Management:

* Recruiting, training, scheduling, and managing staff, including bartenders, servers, and other personnel.

Customer Service:

* Ensuring a positive customer experience, addressing complaints, and maintaining high standards of service.

Operational Management:

* Overseeing daily operations, including food and beverage preparation, stock management, and maintaining the pub's cleanliness and safety.

Financial Management:

* Managing budgets, increasing profits, and controlling cash flow.

* Legal Compliance:

* Understanding and adhering to licensing regulations, health and safety rules, and other legal requirements.

Marketing and Sales:

* Promoting the pub and its offerings to attract and retain customers.

* Problem Solving:

* Addressing customer issues, managing conflicts, and finding solutions to operational challenges.

* Leadership:

* Inspiring and motivating staff, providing guidance, and fostering a positive work environment.

* Additional Skills and Qualifications:

* Leadership and Management Skills:

* Effective communication, motivation, and delegation are crucial for managing a team.

* Customer Service Skills:

* Ability to interact with customers, address their needs, and handle complaints professionally.

Business Acumen:

Understanding of financial management, marketing, and sales principles is important for driving profitability.

Hospitality Experience:

At least 3/ 4 years prior experience in the hospitality industry, particularly in bars or pubs, is highly valued

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