Data Input Administrator Opportunity!

WHAT IS IN IT FOR YOU?
Negotiable Annual Base Salary DOE
Monday to Friday working hours, 8.30-4.30 with a 4pm finish on a Friday.
Fully Office based
Chester-Le-Street location
25 days leave + Bank Holidays
Pension contribution scheme
Upwardly mobile business encountering consistent growth
Permanent position from day one
Warm, friendly and hugely supportive team.

THE BUSINESS
Our fantastic client specialises within the Construction sector. They seek to appoint a Data Entry Administrator who is comfortable with answering inbound customer/client calls before progressing to another team member. This role is vital to maintaining up-to-date customer records, supporting team productivity, and ensuring data integrity. The ideal candidate will have a strong focus on precision, time management, and familiarity with basic CRM functions.

THE ROLE

Email Data Entry: Accurately input email correspondence (enquiries, updates, customer interactions) into the CRM system.  
Data Verification: Review and cross-check entered data for completeness, formatting, and accuracy.  
CRM Maintenance: Update existing customer records, flag inconsistencies, and perform routine data cleanup.  
Reporting: Generate basic CRM reports (e.g., contact lists, email logs) as requested.  
Collaboration: Assist teams (Sales, Customer Service) with CRM-related tasks and troubleshoot minor issues.  
Compliance: Follow data privacy protocols and maintain confidentiality of customer information.  
Telephone Enquiries: Answering phone calls, redirecting them to the correct person or answering their query. THE PERSON

Level 2 or equivalent in Maths and English.
Keen attention to detail and commitment to accuracy.  
High level of proficiency in Microsoft Office.  
Ability to prioritise tasks and meet deadlines in a fast-paced environment. 
Level 2 or equivalent in Administration or Information, Communication Technology (I.C.T).
Familiarity with CRM platforms (e.g., Salesforce, HubSpot, Zoho).
Prior experience in customer service or administrative support.
Strong time management and self-motivation.
Comfortable handling inbound/outbound phone calls from/to our customers, both existing and new prospects. TO APPLY

Please apply for this position and your CV will go direct to Kyle Jevons who is leading the search. Alternatively, if you have any questions, please get in touch with Kyle at Westray Recruitment Group – (phone number removed)

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