Field Service Engineer
Automation Experts Ltd
Leicester
Permanent
£40000 - £50000/annum
LE33PG
Posted: 18/04/2025
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Apply NowOur client is a global leader in advanced cutting technology, renowned for their precision engineering and innovative solutions. They are now seeking a Field Service Engineer to join their expert team, supporting high-performance machinery used across a wide range of manufacturing sectors.
Field Service Engineer
£40,000 - £50,000 DOE + Company Car, Laptop, Phone, Credit Card, Pension
Field Based - Mainly UK with some international travel when required
Ref: 24513
Field Service Engineer - The Role:
* Troubleshoot, save and report failures in the field
* Give maximum technical support to customers to minimize downtimes
* Perform installations independently until final acceptance
* Create professional picture of technical service in the field
* Give customer start up training and provide safety for CE compliance
* Installation of cutting machines mainly in UK and all over European countries if required
* Troubleshoot machines and components on the telephones and on site
* Provide technical information to customer during installation, training and service visits
* Willingness to mainly travel during the week and change working places by short notice
* Work overtime as necessary, sometimes including weekends
* Stay on site until the problems are solved and job is finished
* Customer orientated decision with a minimum of supervision
Field Service Engineer - The Person:
* CNC Machine Tool knowledge in mechanical, electrical, pneumatic, software and hydraulic
* Professional usage of modern diagnostic tools
* Familiar to use Windows/Office
* Customer orientated positive attitude
* Flexible in location of work, willing to travel
* Mechanical or electrical engineer, mechatronics engineer, technician, electrician or other qualified job related to manufacturing and technical services within the tool industry
* Experience with machine tools assembly and start up trainings in the areas of motion control systems
Located in Leicestershire, the office is commutable from within and around the following areas: Swadlincote, Ashby-de-la-Zouch, Loughborough, Leicester, Melton Mowbray, Tamworth, Derby and West Bridgford.
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