We currently have a great opportunity at MOL to join the Commercial Team as a Sales Consultant on a permanent, full time (37 hours per week) basis (based in Manchester but with a degree of flexibility in work location).
As part of the MOL Commercial Team you'll guide and advise new and existing MOL customers, maintaining high levels of customer satisfaction, while selling our wide range of professional qualifications.
Key Accountabilities include:
Converting inbound enquiries from a variety sources, and pursuing outbound leads, to convert into enrolments onto MOL's professional qualification courses.
Recognising and maximising all opportunities to increase sales
Building exceptional relationships with our internal and external customers. Resolving queries promptly, and keeping stakeholders informed, so we deliver a best in class service fully meeting our customers' needs.
Identifying potential corporate business opportunities and passing these to the MOL Business Development Managers
Processing transactions and carrying out a range of administrative tasks accurately, in a timely and efficient manner, with a high degree of personal responsibility
Contributing positively to the team to achieve business objectives and improve the efficiency of processes and systems.
Proven track record in a sales environment
Outbound calling and customer service experience
Educated to level 3 or above or experience in a similar role
Job Specific Skills and Attributes:
Customer focused - ability to focus on delivering the best customer experience
Influencer - enthusiastic with excellent persuasive and negotiation skills
Great communicator - first class verbal and written communication skills. Confident and articulate telephone manner.
Commercial awareness - mature attitude with an understanding of current business issues
Accurate - with great attention to detail and good keyboard skills
Ethical - committed to ethical sales and selling practices
Team player - enthusiastic and driven to achieve personal goals and team targets
MOL are an established national professional education provider. We currently specialise in providing corporate and public programmes leading to qualifications for a range of disciplines including HR, management, property and conveyancing and probate law. MOL offer high quality blended, distance or live online learning products developed and delivered by specialists in the field.
MOL are an equal opportunities employer welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please visit our website to apply! (url removed)/careers
Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.
Salaries are based on skills, qualifications and experience. All salaries are subject to job evaluation.
In return you will benefit from an excellent package including a favourable Pension scheme, Retail Discounts, Employee Assistance Program, Cycle to work scheme and Simply Health scheme.
The closing date for this job advert is 13/04/2021 however sometimes the job advert may close early if we receive a good response