Shipping Customer Service Executive

First Choice Staff




Posted: 28/03/2021

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First Choice Staff is currently recruiting for a Shipping Customer Service Executive on behalf of a Global player to join their existing enthusiastic and passionate Customer service team, Cheshire based. If you’re looking for an extensive career within a challenging industry and Employer who knows how to reward this could be the role for you!

Duties include, but not limited to:

v Handling Key Clients Accounts and Building good working relationships.

v Using Excel to calculate quotes.

v Responding to Information Requests via email or telephone.

v Entering booking details onto our Transport Management system.

v Liaising with the Traffic Team to ensure any delays are relayed to client in a timely.

v Ensure any issued are resolved efficiently and professionally.


v Experience in one of these sectors: Freight Forwarding, Shipping, NVOCC, Logistics- Desired.

v Excellent Customer Services.

v Communication & interpersonal skills.

v Strong negotiator and self -starter.

v Team player & enthusiastic.

v Able to prioritise work and work well under pressure

v Attention to detail